Ecommerce

How to Print Shipping Labels on Shopify: A Comprehensive Guide

June 9, 2025
10 min read

Introduction

Did you know that nearly 20% of online orders are returned due to shipping issues? This startling statistic highlights the importance of efficient shipping processes in the world of ecommerce. As merchants, we need to ensure that our shipping practices are not only reliable but also streamlined to enhance customer satisfaction and drive business growth. One crucial aspect of this process is knowing how to print shipping labels on Shopify effectively.

Understanding how to navigate the shipping label process can significantly impact our operational efficiency. In this blog post, we will explore the step-by-step methods for printing shipping labels on Shopify. We will also delve into related topics such as managing customs forms, printing packing slips, and utilizing mobile options for printing labels. By the end of this guide, you’ll have a clear understanding of the entire shipping label process, allowing you to enhance your post-purchase experience and foster customer trust.

We’ll cover the following key areas:

  1. Setting Up Your Shipping Environment: Understanding the prerequisites for printing shipping labels.
  2. Purchasing Shipping Labels in Shopify: A detailed walkthrough of the purchasing process.
  3. Printing Shipping Labels: How to print labels from the admin dashboard and mobile app.
  4. Managing Customs Forms and Packing Slips: The importance of these documents and how to print them.
  5. Troubleshooting Common Issues: Tips for resolving common printing problems.
  6. Best Practices for Shipping: How to optimize your shipping process for better efficiency and customer satisfaction.

Let’s embark on this journey together and ensure that every package we send is a testament to our commitment to excellent customer service.

Setting Up Your Shipping Environment

Before diving into the printing process, it’s essential to set up your shipping environment correctly. This involves several key steps to ensure everything functions smoothly.

1. Configure Your Shopify Account

To begin printing shipping labels, ensure that your Shopify account is set up correctly. This includes:

  • Eligible Fulfillment Locations: Your store needs to have an eligible fulfillment location set up. This is where your products are stored and shipped from.
  • Accurate Product Information: Make sure all your products have accurate weight and dimensions entered in their respective settings. This information is crucial for calculating shipping costs.

2. Set Up Your Printer

You have options when it comes to printing shipping labels:

  • Desktop Printer: Most merchants use a standard desktop printer. You can print labels on regular paper and use packing tape to attach them to your packages.
  • Label Printer: For a more professional approach, consider investing in a Shopify-supported label printer. These printers print labels directly on adhesive-backed paper, making the process more efficient.

3. Ensure You Have Necessary Supplies

Gather the necessary supplies to prepare for shipping:

  • Shipping Labels: If using a label printer, purchase compatible label rolls.
  • Packaging Supplies: Have boxes, envelopes, packing tape, and cushioning materials ready for your products.

By setting up your shipping environment properly, we can streamline the process and reduce potential hiccups along the way.

Purchasing Shipping Labels in Shopify

Once your shipping environment is configured, we can move on to purchasing shipping labels. This process can be done directly from your Shopify admin or through the mobile app.

Step-by-Step Guide to Purchase Shipping Labels

  1. Log Into Your Shopify Admin: Access your Shopify account and navigate to the Orders section.

  2. Select the Order: Click on the order for which you want to print a shipping label.

  3. Click on “Buy Shipping Label”: In the fulfillment section, you’ll see an option to buy a shipping label. Click this to proceed.

  4. Choose Shipping Method: A dialog box will appear where you can select your preferred carrier and shipping method (like First Class or Priority).

  5. Enter Package Details: Input the package dimensions and weight if not already preset. Shopify will calculate the shipping cost based on this information.

  6. Purchase the Shipping Label: Once you’re satisfied with the selected options, click on the Buy Shipping Label button. The cost will be added to your Shopify bill.

Summary of Key Points

  • Ensure your Shopify account is set up properly with accurate product details and fulfillment locations.
  • The purchasing process can be completed directly from the order page.
  • Accurate package details help in calculating shipping costs effectively.

Printing Shipping Labels

Now that we have purchased a shipping label, it’s time to print it. This can be done either from the Shopify admin or through the mobile app, depending on your preference.

Printing from the Shopify Admin

  1. Navigate to Orders: In your admin dashboard, go to the Orders section.

  2. Select the Order: Find and select the order associated with the shipping label you purchased.

  3. Click on “Print Label”: In the order details, you will see a Print Label button. Click on it.

  4. Select Printer and Paper Size: Choose the appropriate printer and ensure that the paper size matches your setup (e.g., 4x6 for label printers).

  5. Print the Label: Click on the Print button, and your label should print out seamlessly.

Printing from the Shopify Mobile App

For those who prefer using their mobile devices, Shopify also allows printing shipping labels via its mobile app:

  1. Open the Shopify App: Ensure you have the latest version of the Shopify mobile app on your device.

  2. Access the Fulfilled Orders: Tap on the icon to view your orders and select the order you want to fulfill.

  3. Tap on “Print Shipping Label”: In the fulfilled section, tap the Print Shipping Label option.

  4. Select Your Printer: The app will detect nearby printers via AirPrint or Google Cloud Print. Select your printer.

  5. Print the Label: Confirm your settings and tap on Print.

Summary of Key Points

  • Labels can be printed directly from the Shopify admin or through the mobile app.
  • Always double-check your printer settings and ensure you select the correct paper size.
  • Using a mobile app can enhance flexibility and speed in managing your shipping tasks.

Managing Customs Forms and Packing Slips

When shipping internationally or even domestically, it’s crucial to manage customs forms and packing slips effectively. These documents ensure compliance with shipping regulations and improve the customer experience.

Printing Customs Forms

For international shipments, customs forms may be required. Here’s how to print them:

  1. Go to Orders: In the Shopify admin, navigate to the Orders section and select the relevant order.

  2. Click on “Print Customs Form”: If a customs form is required for your shipment, this option will be visible.

  3. Select Printer and Paper Size: Similar to printing shipping labels, choose the printer and ensure the paper size is set correctly.

  4. Print the Customs Form: Confirm your settings and print the form.

Printing Packing Slips

Packing slips provide customers with important order details and enhance their overall experience. Here’s how to print packing slips:

  1. Select the Order: Access the order you wish to print a packing slip for.

  2. Click on “Print Packing Slip”: In the order details, you will see the option to print a packing slip.

  3. Print the Slip: Choose your settings and print the packing slip.

Summary of Key Points

  • Customs forms are essential for international shipments and can be printed through the order details.
  • Packing slips enhance customer experience and should be included with every order.
  • Proper documentation is vital for compliance and customer satisfaction.

Troubleshooting Common Issues

While the shipping label process is generally straightforward, we may encounter some common issues. Here are some tips to troubleshoot effectively.

1. Label Not Printing

If your label isn’t printing, here are a few steps to check:

  • Printer Connection: Ensure that your printer is connected and powered on.
  • Paper Size Settings: Confirm that the paper size in your print settings matches the label size you’re using.
  • Browser Issues: Sometimes, browser settings can interfere. Try using a different browser or clearing your cache.

2. Unable to Print Customs Forms

If you can’t find the option to print customs forms, check the following:

  • International Shipping: Ensure that the order is set for international shipping, as customs forms are only required for these orders.
  • Order Status: Verify that the order is not marked as fulfilled, as this may restrict access to certain printing options.

3. Error Messages

If you encounter any error messages during the printing process, consult Shopify’s Help Center for specific troubleshooting steps.

Summary of Key Points

  • Check printer connectivity and settings if labels fail to print.
  • Ensure proper order details for customs forms to appear.
  • Consult help resources for error messages.

Best Practices for Shipping

To enhance our shipping processes and ensure customer satisfaction, we can adopt several best practices:

1. Optimize Packaging

Using the right packaging can prevent damage during transit and enhance the unboxing experience. Consider using eco-friendly materials and ensuring that packages are appropriately cushioned.

2. Communicate with Customers

Keep customers informed about their order status through real-time notifications. Using our innovative tools at ShipAid, we can enhance this communication and build trust.

3. Utilize Shipping Protection

By integrating shipping protection solutions like those offered by ShipAid, we can safeguard shipments against loss, theft, or damage, thereby converting potential shipping issues into opportunities for revenue growth.

4. Streamline Your Workflow

Consider automating parts of your shipping process. Tools that allow batch printing of labels or integration with inventory management can save time and reduce errors.

Summary of Key Points

  • Optimize packaging for safety and customer experience.
  • Maintain open communication with customers regarding their orders.
  • Utilize shipping protection to enhance trust and revenue opportunities.
  • Streamline processes to improve efficiency and performance.

Conclusion

Understanding how to print shipping labels on Shopify is crucial for any ecommerce merchant looking to improve their shipping efficiency and customer satisfaction. By following the steps outlined in this guide, we can ensure that our shipping processes are smooth, reliable, and capable of meeting customer expectations.

As we’ve discussed, setting up our shipping environment correctly, purchasing and printing labels efficiently, managing necessary documentation, and adopting best practices can significantly enhance our shipping operations.

By integrating ShipAid’s innovative shipping protection solutions, we can further empower our businesses to turn every package into a revenue opportunity while building lasting trust with our customers.

If you’re ready to take your shipping protection to the next level, we invite you to explore our interactive demo and see how our solutions can seamlessly integrate with your Shopify store.

FAQ

1. Can I print shipping labels for free using Shopify?
Yes, you can print shipping labels for free using the tools available in your Shopify account. However, you will need to pay for the shipping costs associated with the labels.

2. What types of printers can I use to print shipping labels?
You can use either a standard desktop printer or a Shopify-supported label printer. Label printers are recommended for a more professional appearance and efficiency.

3. How do I print customs forms for international orders?
To print customs forms, navigate to the order in your Shopify admin, and click on the “Print Customs Form” option if required for your shipment.

4. What should I do if my shipping label doesn’t print?
First, check your printer’s connection and settings. Ensure the correct paper size is selected and try a different browser if necessary.

5. How can I enhance my shipping process?
Optimize packaging, communicate effectively with customers, utilize shipping protection solutions like those from ShipAid, and streamline workflows for better efficiency and performance.


Participation is optional and ShipAid is not insurance. It does not provide indemnification for loss, damage, or liability. Instead, it allows brands to offer a free replacement if an item is not delivered or arrives in unsatisfactory condition. ShipAid does not sell or ship products, but provides tools for brands to manage replacements. All resolution decisions are made by the brand and may require proof of damage or non-delivery or other information

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