Sena Sea leverages SHIPAID’s Branded Shipping Guarantee and lower shipping rates to protect frozen seafood orders at scale.
No monthly fees, setup costs, minimums, or commitments.
TWO PRODUCTS. ONE PLATFORM.
Add Delivery Guarantee at checkout. Control pricing, policies, and resolutions.
Manage policies, labels, refunds, store credit, tracking, and keep-the-item outcomes.
DELIVERY GUARANTEE
No monthly fees, setup costs, minimums, or commitments. A fee applies only when a customer buys Delivery Guarantee.
| Monthly order volume | Platform fee | Merchant keeps |
|---|---|---|
| Fewer than 200 | 15% | 85% |
| 200–500 | 12% | 88% |
| More than 500 | 9% | 91% |
The platform fee applies only to Delivery Guarantee revenue, never the order total.
Revenue calculator
Estimate monthly revenue, replacement costs, and profit using your cart value and order volume.
Percentage of cart value collected when a customer opts in.
Estimated orders per month.
SIMPLE RETURNS PRICING
$0 per month. Pay only when a return is processed, keeping more revenue in the business.
Use discounted U.S. rates with full platform access.
Pay only when the return label is used.
Resolve the return without return shipping.
Charged only after the resolution is completed.
Rejected, abandoned, canceled, duplicate, test, and incomplete requests are not charged.
BILLING
Pay 9%–15% of Guarantee revenue only when a customer buys it.
Pay the displayed all-in rate after a label is used. It includes postage and a platform margin.
Pay $0.75 after an approved no-label resolution is completed.
No purchase or processed return means no charge.
YOUR PLATFORM
Protect shipments, resolve delivery issues, and earn Guarantee revenue.
Manage return requests and outcomes with no monthly fee.
Manage the full post-purchase experience from checkout through delivery and returns.
Delivery Guarantee protects the shipment. Returns manages the outcome after delivery.
See how brands protect revenue, lower costs, and turn delivery problems into loyalty.
FAQ
Trusted by 10,000+ merchants
No upfront costs. Protect your margins as you grow with pricing built around results.
