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Get peace of mind for Lost, stolen, damaged packages

Eliminate order losses & Convert Extra Revenue

Our Shopify app includes package tracking, notifications and a customer portal to resolve shipping issues with ease.

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Increase your Store Average Order Value
Perfect for Perishable & high-risk shipments

You are in good company

Ship Happens

Turn Lost Packages into Profit

Direct Revenue Stream: Offer shipping protection directly to your customers and generate additional income with every order.
Customizable Pricing: Set your own delivery guarantee fees, providing flexibility to match your business model.
Enhanced Customer Trust: Customers are willing to pay for the assurance that their orders will arrive safely, increasing overall satisfaction and loyalty.
Elevated Service: Provide your customers with 5-star-worthy order support and timely solutions directly.
Increase Revenue: Earn an additional 2.5% on most orders instantly.
Full Control:  If something goes wrong with an order delivery you decide what happens next.
Time Savings: No more endless email threads or waiting around for anyone to make a decision on a claim.
Quick Resolution: Reship, refund, or deny claims with a few clicks.
Customizable: Tailor your policy to suit your business needs and customer preferences.
Official Shopify App
protect & Prosper

Unlock A New
Revenue Stream

eCommerce shipping and insurance data shows that customers are willing and able to pay for a guarantee that ensures what they ordered will arrive in one piece. With us, you get to keep that extra revenue and increase your margins without changing anything else.
Avg. Extra Monthly Revenue
avg. conversion rate
avg. increase in AOV

Don't take our word for it

Read our customer's reactions to enhancing their customer experience and earning more in the process. The feedback has been incredible.
Case Studies
Nikki Smith
Founder, Nikki Smith Designs
"Amazing for package protection! I use to use nothing, until I had to refund a huge order that never made it. Then I used an app, but they made way too much $ off my sales and never help when I needed it most. This is a way to pay yourself for package protection & use that $ only when you need it! Genius! So happy!”
Ecommerce, Playtech
"We’re thrilled with the performance of ShipAid so far!"
Bella Katz
Co-Founder, Unboxme
“Everything about this app is incredible. They offer outstanding customer support, a smooth integration and easy to use portal. To top it off, our revenue has increased significantly since we get to keep 90% of the guarantee fees paid by our customers. There is nothing on the market like this, and I wish I had found them earlier!”
Julian Plateado
Founder, Nordic Catch
"Easy install, great customer support! A customizable way to earn a few bucks on every order to help cover your replacement costs! I highly recommend adding this feature if you ship perishable, fragile, or high cost items!"
James Wilson
VP, Great Scot International
“Glad to have found this app. Was hesitant at first but customers are adopting it as peace of mind especially with shipping perishable orders.”
Melaina Balbo
Founder, BIS
"ShipAid is a MUST if you sell products that are perishable or fragile or any other shipping variable that makes losses absolutely unacceptable. I needed help installing it and adjusting settings, and their customer service is amazing! A real person responded very quickly and helped get everything exactly as I need it for my Shopify store. In my experience, actually helpful online chat customer service is a rare thing! the app is easy to use app and offers what for me is a necessary service . It's a small price for the customer and a big win for everyone."
take control

Game Changing
In-House Guarantee

Customers expect on-time delivery and great service, but that does not always happen. Never get "denied" by a carrier or insurance company again. Own the customer resolution process and enjoy the benefits of being in full control of your own refund policy.
See Pricing
Smooth opt-in process your customers already understand.
Full control over how much your customers pay for guarantee.
Offset the cost of lost, stolen, or damaged orders. Keep the profits!
Live data for quick and accurate analysis of each order and issue.
Free expert installation in 24hrs!
E-mail + Chat support included.
No coding required.
feature 4

An all-in-one email marketing platform.

Build strong online communities with advanced marketing tools. Get access to relevant audience data, and accurate reports on performance metrics.
View all sub-features
No credit checks or founder guarantee.
Bring in external data automations.
Send automated activation emails
Sort through contacts based on content preferences.
No coding required
Enable two-factor authentication emails
Seamless Integration

Integrate with your shopify store instantly

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Start for free ($0/mo), No strings attached

Guarantee Your Shipments & Increase Your Profits, It's That Simple.
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