Enhance customer service
Self-Service customer Resolution Portal
Provide your customers an easy way to communicate delivery issues by sending them to your branded resolution portal. Then simply reship or refund to turn a problem into a positive experience and keep them coming back.
Available Anywhere: Simply add the portal link to customer notifications, tracking pages, your website or wherever else you want your customers to find it.
Easy Order Search: Customers can find their order easily, just by inputting their email and order number.
Automated Notifications: Once your customer files a delivery issue it is sent to your dashboard and you are notified to review for quick resolution.
Branded: Add your logo and banner for an enhanced experience and a personal touch.