Trust Converts
Turn Shipping Issues Into Customer Loyalty
Recover shipping margin. Resolve claims instantly. Keep the customer relationship.
THE SHIPAID PLATFORM
Everything after checkout, working together.
Protect deliveries, simplify returns, lower shipping costs, and fulfill every order with one partner built around your brand.
Protect every delivery
Shipping Guarantee
Turn lost, stolen, damaged, or delayed deliveries into fast, branded resolutions. You set the policy and control every outcome.
Protect margin after delivery
Returns
Give customers a simple, branded portal while your rules guide labels, refunds, store credit, fees, and keep-the-item outcomes.
Lower cost before checkout
Shipping Rates
Qualifying brands access discounted carrier pricing designed to protect margin and reduce checkout friction.
Scale the entire operation
Fulfillment
Store inventory and fulfill every sales channel through a nationwide network that stays true to your brand.
Use one product or connect the entire post-purchase journey.
We don’t insure packages.
We protect relationships.
From shipping guarantees and shipping protection to fraud prevention and sustainability, every SHIPAID product builds trust, reduces friction, and strengthens your brand, not an insurer’s.
Branded Shipping Guarantee
Lower Shipping Costs
Fraud Prevention Built-In
Sustainability That Scales
Customer Trust, Won Back Faster
Returns
Proof that Trust Converts.
See how brands like yours use SHIPAID branded shipping guarantee and protection to protect revenue, lower costs, and turn e-commerce shipping problems into customer loyalty.
360° Shipping Risk Audit
Book a FREE 15-minute audit to uncover shipping losses and protect your margin.
With $5B+ in shipping spend and millions of orders protected, SHIPAID proves that trust isn’t a cost center, it’s a growth engine.
lift in Average Order Value when customers see branded protection.
in shipping spend managed across 5.000+ merchants.
Increase in margin after eliminating claim costs.
Explore how brands worldwide use SHIPAID to protect revenue and build stronger customer relationships.
Seamless Connections. Maximum Impact
Connected With the Platforms That Power Commerce.
Connect instantly with the platforms you already rely on. Our integrations for shipping protection streamline workflows, cut friction, and keep everything in one place - so you can focus on growth, not shipping headaches.
Most Frequently Asked Questions?
You have questions, we have answers.
Still cannot find an answer to your specific question?
Connect with Us or Visit the FAQ Page.
SHIPAID's Shipping Guarantee is a brand-owned delivery protection program that helps merchants protect orders against lost, stolen, damaged, or delayed deliveries. Unlike shipping insurance, merchants control the policy, customer experience, and claim resolution process.
SHIPAID keeps the merchant in control. Traditional insurance sends customers to a third party, while SHIPAID lets merchants resolve issues directly and maintain ownership of the customer relationship.
SHIPAID helps merchants support lost, stolen, damaged, and delayed deliveries. Coverage depends on the merchant's Shipping Guarantee policy settings.
The merchant does. SHIPAID provides tracking data and fraud insights, but the final decision always belongs to the merchant.
Many merchants generate enough revenue to cover delivery issue costs and create additional margin. Results vary based on order volume, adoption rate, and pricing.
Customers can report delivery issues through a self-service resolution portal. The process is designed to be fast, branded, and simple without requiring customers to wait on support.
Insights that Protect Your Brand
From shipping strategies to sustainability, explore articles that help you build trust, reduce costs, and grow your business.
Trust isn’t an Accident. It’s by Design.
With SHIPAID, shipping problems turn into brand-building moments. Every order is guaranteed, every customer is cared for, and every resolution drives loyalty that lasts
We don’t insure packages, we protect relationships.
Join a trusted ecosystem of leading eCommerce brands using SHIPAID to cut costs, protect customers, and turn shipping problems into growth
Got Questions? We Have Answers