Deliver on Every Promise
See how DTC brands across industries are using SHIPAID to cut costs, protect customers, and build lasting loyalty.
How Sena Sea Scaled Premium Seafood Nationwide
Sena Sea leverages SHIPAID’s Branded Shipping Guarantee and lower shipping rates to protect frozen seafood orders at scale.
How Nori Delivered an “Amazon-Like” Post-Purchase Experience
Nori partnered with SHIPAID to deliver an Amazon-like post-purchase experience while keeping full control of customer trust and margins. By using SHIPAID as its resolution engine during peak season, Nori achieved over 82% customer adoption, generated nearly $67K in Shipping Guarantee revenue, and resolved delivery issues at scale with zero backlog. The result was faster resolutions, calmer customer interactions, and a post-purchase experience that reinforced trust without sacrificing brand ownership.
Delicate & Expensive Cosmetic Products Shipped Nationwide
Top-Notch Coffee Making Products Sold Internationally
Subminimal partnered with SHIPAID to guarantee global deliveries under its own brand while keeping full control of customer trust and margins. In the last 90 days, the Shipping Guarantee generated $7,949.85 in revenue with 66.6% customer opt-in across nearly 8,000 orders, delivering a 3.13x revenue-to-cost ratio and $5,408.03 in net margin. With a 0.37% issue rate, 100% resolution, and zero backlog, Subminimal turned international delivery complexity into a scalable, trust-led post-purchase experience.
Helping Collectibles Like Gundam Place Thrive During Peak Season
Gundam Place partnered with SHIPAID to deliver a controlled, brand-led post-purchase experience during peak season while protecting margins and customer trust. By implementing SHIPAID’s Shipping Guarantee and self-service resolution workflows, Gundam Place achieved 56.6% customer opt-in, generated $17.4K in Shipping Guarantee revenue, and resolved delivery issues at scale with no backlog. The result was faster, more confident resolutions, reduced operational strain, and a holiday experience that reinforced trust for customers purchasing fragile collectibles.
Aggregate impact across all case studies so even skimmers get proof.
Average post-claim margin improvement
Lift in AOV when our protection is displayed at checkout.
Less CS time spent on claims and WISMO tickets.
Proof That Trust Converts.
See how brands like yours use SHIPAID to protect revenue, lower costs, and turn shipping problems into customer loyalty.
We don’t insure packages.
We protect relationships.
Join a trusted ecosystem of leading eCommerce brands using SHIPAID to cut costs, protect customers, and turn shipping problems into growth
Got Questions? We Have Answers