Ecommerce

Mastering Your Shopify Store: How to Change the Order of Your Products

July 30, 2025
7 minutes
Mastering Your Shopify Store: How to Change the Order of Your Products

Table of Contents

  1. The Importance of Product Order
  2. Understanding Collections and Products
  3. How to Change Product Order in Collections
  4. Manual vs. Automated Sorting Options
  5. Best Practices for Product Arrangement
  6. Troubleshooting Common Issues
  7. Measuring the Impact of Product Order on Sales
  8. Conclusion

Have you ever visited an online store and felt overwhelmed by the chaotic arrangement of products? It's frustrating to navigate through a disorganized layout when shopping, and it can turn potential customers away. In the world of ecommerce, product visibility plays a crucial role in driving sales. Have you considered how the order of your products on Shopify can impact customer experience and, ultimately, your revenue?

At ShipAid, we understand the importance of every element in your ecommerce ecosystem, from ensuring reliable shipping to optimizing your storefront. In this blog post, we will delve into the essential process of changing the order of your products on Shopify, ensuring that they are displayed in a way that attracts customers and enhances their shopping experience.

The Importance of Product Order

Product order may seem like a minor detail, but it can significantly affect your store's performance. According to various studies, product placement can influence purchasing decisions, with customers often opting for items that catch their eye first. By strategically organizing your products, you can increase visibility, improve customer satisfaction, and enhance conversion rates.

In this post, we will cover:

  1. Understanding Collections and Products
  2. How to Change Product Order in Collections
  3. Manual vs. Automated Sorting Options
  4. Best Practices for Product Arrangement
  5. Troubleshooting Common Issues
  6. Measuring the Impact of Product Order on Sales

Understanding Collections and Products

Before jumping into the practical steps of changing product order, it's essential to clarify the difference between products and collections on Shopify.

  • Products are individual items that you sell, such as a specific T-shirt or a pair of shoes. Each product has its own set of attributes, such as price, description, and images.
  • Collections are groups of products that share common characteristics. For example, you might create a collection titled "Summer Apparel" that includes all your summer-related products. Collections help organize your store and make it easier for customers to find what they are looking for.

By understanding these two components, we can effectively manage how products are displayed in our collections.

How to Change Product Order in Collections

Changing the order of your products on Shopify is a straightforward process, and we’re here to guide you through it step-by-step.

  1. Log into Your Shopify Admin Panel: Access your Shopify admin dashboard using your credentials.
  2. Navigate to Products: Click on the "Products" tab in the left-hand menu.
  3. Select Collections: From the "Products" section, choose "Collections." Here, you will see a list of all your collections.
  4. Choose a Collection: Click on the collection you want to modify. This will take you to the collection's details page.
  5. Sorting Options:
    • Automatic: If you choose to sort products automatically, you can set rules based on price, best-selling, etc.
    • Manual: To manually reorder your products, select "Manually" from the sort order dropdown menu.
  6. Drag and Drop: Once in manual mode, you can simply drag and drop products into your desired order.
  7. Save Changes: After reordering your products, make sure to click the “Save” button to ensure all your changes are applied.

By following these steps, you will have a better-organized collection that caters to your customers' preferences.

Manual vs. Automated Sorting Options

Understanding the difference between manual and automated sorting can help you decide which method works best for your store.

  • Manual Sorting: This option gives you complete control over the order of your products. It's ideal if you want to feature new arrivals, seasonal products, or best-sellers at the top of your collection. Manual sorting allows you to create a tailored shopping experience based on your marketing strategies.
  • Automated Sorting: This setting allows you to automatically sort products based on predefined criteria, such as price or popularity. While this is convenient, it may not always align with your promotional goals. For instance, if you want to highlight a specific product line, automated sorting might not achieve your desired outcome.

Choosing the right sorting method depends on your business objectives and the nature of your products.

Best Practices for Product Arrangement

Now that we know how to change the order of our products, let's explore some best practices to enhance product arrangement further.

  1. Feature Best-Sellers: Highlight your best-selling products at the top of your collections to catch the attention of new customers.
  2. Seasonal Promotions: Update your collections regularly to reflect seasonal products, sales, or promotions.
  3. Use High-Quality Images: Ensure that the first product in your collection has an eye-catching image that draws customers in.
  4. Categorize Wisely: Make sure your collections are appropriately categorized. Customers should be able to find related products easily.
  5. Test Different Arrangements: Regularly experiment with product arrangements and monitor their impact on sales to discover what works best for your audience.

By implementing these strategies, we can create a more engaging shopping experience that encourages customers to explore your products.

Troubleshooting Common Issues

Sometimes, even after following all the steps, you might encounter issues when changing the order of your products. Here are a few common problems and how to address them:

  • Changes Not Saving: If you notice that your changes are not being saved, ensure that you have clicked the “Save” button. If the button is greyed out, your changes should already be saved.
  • Products Not Displaying in Order: If products are still not displaying in the order you expect, double-check that you have selected the "Manual" sorting option. Sometimes, changes can take a moment to reflect on the storefront.
  • Collections Not Showing Changes: If you have updated the product order but don't see the changes on your website, clear your browser cache or check the storefront in incognito mode to see if the updates are visible.

By being proactive and addressing these issues promptly, we can maintain a smooth shopping experience for our customers.

Measuring the Impact of Product Order on Sales

Finally, it's crucial to assess how the order of your products affects your sales. Here are some key performance indicators (KPIs) to consider:

  1. Conversion Rate: Track how changes in product order affect the conversion rate. Are customers more likely to purchase after you rearrange products?
  2. Average Order Value: Monitor if the average order value increases when best-sellers are featured prominently.
  3. Time on Page: Analyze how long customers are spending on product pages. An increase in time spent may indicate that they are engaging with the products more effectively.
  4. Customer Feedback: Gather feedback from customers regarding their shopping experience. Are they finding products easily? Is the layout intuitive?

By continuously measuring these metrics, we can make data-driven decisions to optimize product order and enhance store performance.

Conclusion

Understanding how to change the order of your products on Shopify is essential for creating a seamless shopping experience that can lead to increased sales and customer satisfaction. By taking the time to thoughtfully arrange your products, you not only make it easier for customers to find what they’re looking for but also capitalize on opportunities to highlight specific items that align with your business goals.

As we’ve explored, the process involves understanding the distinctions between products and collections, mastering sorting options, and implementing best practices for product arrangement. Moreover, by troubleshooting common issues and measuring the impact of these changes, we position ourselves for ongoing success in the competitive ecommerce landscape.

At ShipAid, we believe that every aspect of your ecommerce operation counts, including how you present your products. As you enhance your storefront, don’t forget to protect your shipments and convert potential losses into profits. Explore our interactive demo to see how our shipping protection solutions can empower your business and safeguard every order.

FAQ

Q: Can I change the order of products on Shopify without creating collections? A: Unfortunately, product order can only be changed within collections. If you want to customize product order, you must create and manage collections accordingly.

Q: What should I do if my changes aren’t reflecting on my storefront? A: Make sure to clear your browser cache or try viewing your store in incognito mode. If issues persist, double-check that you have saved your changes.

Q: How often should I update the order of my products? A: It is advisable to review and update product order regularly, especially during seasonal changes, promotions, or when launching new products.

Q: Is there a way to automate product arrangements? A: Yes, Shopify allows you to automate product arrangements based on criteria like price or popularity. However, manual sorting gives you more control over product placement.

By following these insights and practices, we can maximize the effectiveness of our Shopify stores and ensure our customers have the best possible experience while shopping. Let’s start implementing these changes today!


Participation is optional and ShipAid is not insurance. It does not provide indemnification for loss, damage, or liability. Instead, it allows brands to offer a free replacement if an item is not delivered or arrives in unsatisfactory condition. ShipAid does not sell or ship products, but provides tools for brands to manage replacements. All resolution decisions are made by the brand and may require proof of damage or non-delivery or other information

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