Shopify Guides

Can You Pause a Shopify Store? Understanding the Pause and Build Plan and Its Benefits

September 25, 2025
Can You Pause a Shopify Store? Understanding the Pause and Build Plan and Its Benefits

Table of Contents

  1. Why Would You Want to Pause Your Shopify Store?
  2. The Shopify Pause and Build Plan: What You Need to Know
  3. How to Pause Your Shopify Store: A Step-by-Step Guide
  4. Reopening Your Shopify Store: How to Resume Operations
  5. Considerations When Pausing Your Store
  6. Conclusion
  7. FAQ

Running an online store is often a balancing act, with various demands constantly vying for our attention. Sometimes, we find ourselves in need of a break, whether for personal reasons, business assessments, or to enhance our storefront. Faced with the question, "can you pause a Shopify store?" many merchants might feel overwhelmed by uncertainty. Fortunately, Shopify provides options that cater to our needs, allowing us to take a step back without losing valuable data or the progress we've made.

In this blog post, we will explore the intricacies of the Shopify Pause and Build plan, addressing its benefits, the process to pause and unpause a store, and important considerations we should keep in mind. By the end of this article, you will have a comprehensive understanding of how to effectively pause your Shopify store and why doing so might be the right decision for your business.

Let’s dive in!

Why Would You Want to Pause Your Shopify Store?

There are several circumstances under which it may be beneficial to pause our Shopify store:

  1. Personal Breaks: We all need time to recharge. Taking a vacation or needing a temporary break due to personal circumstances can create tension when our store is constantly busy. Pausing our store allows us peace of mind during such times.
  2. Redesigning Your Store: If we’re planning a complete overhaul or enhancements of our website design, pausing the store can prevent customers from encountering an unfinished product.
  3. Seasonal Sales: For many businesses, demand fluctuates seasonally. By pausing our store during off-season periods, we can avoid incurring unnecessary expenses while keeping our data intact for when we're ready to relaunch.
  4. Inventory Management: If we’re overwhelmed with orders or need to conduct inventory checks, a pause can provide the necessary buffer to manage those crucial tasks without the pressure of incoming orders.
  5. Business Strategy Review: Sometimes stepping back allows for a fresh perspective on our approach. A pause can grant us the necessary time to evaluate finances, marketing strategies, or operational adjustments.

Understanding these scenarios can impact our decision on whether to pause our Shopify store.

The Shopify Pause and Build Plan: What You Need to Know

The Shopify Pause and Build plan offers a viable solution for merchants looking to take a break while retaining the integrity of their store. Here’s what we need to know about this feature:

Features of the Pause and Build Plan

When we switch to the Pause and Build plan, here's what happens:

  • Reduced Cost: Shopify charges $9 a month for this plan, which is considerably lower than typical monthly fees for active stores.
  • Store Management: While the checkout process is disabled, we maintain access to the admin panel. This means we can still manage products, update listings, and run reports.
  • Temporary Suspension of Sales: Customers will not be able to complete purchases during this period, ensuring that we can focus on other aspects of our business without distractions.

Eligibility for the Pause and Build Plan

Before considering the Pause and Build plan, it's essential to evaluate our store's eligibility. The plan is only available to merchants with a paid Shopify subscription and is not accessible for those on the Shopify Plus plan or within the free trial period.

Duration and Limitations

It's important to note that we can only pause the store for a maximum of 90 days. After this period, we must either reactivate the store or close it permanently. This limitation encourages us to use this time effectively to prepare for a successful relaunch.

How to Pause Your Shopify Store: A Step-by-Step Guide

If you’ve decided that the Pause and Build plan suits your needs, here’s a streamlined process to get started:

Step 1: Access Your Shopify Admin

Log into your Shopify account and navigate to your admin dashboard.

Step 2: Go to Settings

At the bottom left corner, click on “Settings.”

Step 3: Select the Subscription Plan

Choose “Plan” to view your current subscription details.

Step 4: Choose “Deactivate Store”

Click on “Deactivate Store” to initiate the pause process. Three options will be presented:

  • Pause and Build: This option highlights the features of the Pause and Build plan.
  • Start a New Store: Intended for merchants looking to reset with a different MyShopify domain.
  • Deactivate Store: This option closes the store altogether.

Step 5: Confirm Your Decision

Select the “Pause and Build” option and review any important changes regarding functionalities and fees. Once you're ready, click on the checkbox confirming that you understand these changes, then hit “Got it.”

Step 6: Final Confirmation

You will see a final screen detailing your billing information. Once you confirm “Pause and Build,” your store will remain operational until the current billing cycle ends and will enter the new mode afterward.

Reopening Your Shopify Store: How to Resume Operations

After your pause, getting back on track is a straightforward process:

Step 1: Log Back into Your Account

As before, log into your Shopify admin.

Step 2: Navigate to Settings

Click on “Settings” and then select “Plan.”

Step 3: Pick a New Subscription Plan

You’ll need to select a new plan to reactivate your store, which may differ from your previous plan.

Step 4: Confirm and Start Selling Again

Once you’ve chosen a plan, review the details, and click “Start Plan.” Your store will be back to live status, enabling sales once again!

Considerations When Pausing Your Store

While the Pause and Build plan offers flexibility, we’d be wise to review some essential considerations:

Customer Experience

We should ensure our customers are aware of the temporary pause. Misleading product pages with visible ‘Add to Cart’ buttons might create confusion. Therefore, displaying a notice on the homepage or adding a banner alerting visitors of the break underscores transparency.

Third-Party Apps

Using paid third-party apps can lead to unexpected costs, even while pausing. It's advisable to review app subscriptions before initiating the Pause and Build plan.

Research and Development

If we plan to update our product lineup or marketing strategies during this downtime, the pause can give us space to focus on decision-making rather than order fulfillment.

Conclusion

Taking a break doesn’t have to mean the end of your business operations. The Shopify Pause and Build plan allows us to innovate and refresh our stores while safeguarding our valuable progress. By understanding how to pause our Shopify store and the benefits it brings, we can navigate this feature effectively and come back stronger than ever.

Are you considering pausing your Shopify store? Reflect on the reasons why this might positively impact your business and prepare to take a step back when necessary. Together, we can embrace this unique opportunity to enhance our Shopify experience and ultimately drive customer trust and satisfaction.

FAQ

Can I pause my Shopify store at any time?

Yes, you can pause your Shopify store whenever you feel the need for a break. Just remember that you need to be on a paid plan to access the Pause and Build option.

How much does it cost to pause my Shopify store?

The cost to utilize the Pause and Build plan is $9 per month. This reduced rate allows you to maintain access to your admin panel while your store’s checkout process is paused.

How long can I keep my store paused?

You can pause your Shopify store for up to 90 days. After that, you will need to reactivate it by selecting a new plan.

What happens to my store data when I pause?

Your store data remains intact, and you can still access the admin panel to manage your inventory and products without losing valuable information.

Can I hide my store from customers while it's paused?

The Pause and Build plan does not hide your store from customers. If you want to restrict access completely, consider adding password protection to your site.

Reflect on these insights as you navigate your ecommerce journey. We’re here to help you protect your shipments and enhance your shipping solutions—because at ShipAid, we believe that every package matters.


Participation is optional and ShipAid is not insurance. It does not provide indemnification for loss, damage, or liability. Instead, it allows brands to offer a free replacement if an item is not delivered or arrives in unsatisfactory condition. ShipAid does not sell or ship products, but provides tools for brands to manage replacements. All resolution decisions are made by the brand and may require proof of damage or non-delivery or other information

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