Shopify Guides

How to Add a Free Product in Shopify: A Comprehensive Guide for Merchants

September 25, 2025
How to Add a Free Product in Shopify: A Comprehensive Guide for Merchants

Table of Contents

  1. Introduction
  2. Why Offer Free Products with Purchases?
  3. Exploring Shopify's Native Features for Adding Free Products
  4. Utilizing Third-Party Apps for Automated Free Gifts
  5. Implementing the Free Gift Promotion in Practice
  6. Real-World Case Study: A Shopify Merchant Experience
  7. Conclusion: Empowering Your Shopify Store with Free Products
  8. FAQ Section

Introduction

We all love a good deal, and there's something special about receiving a free gift with a purchase that makes shopping even more exhilarating. Have you ever noticed the boost in sales that comes from offering your customers a little something extra? The concept of a "free gift with purchase" isn’t just a marketing gimmick; it is a proven strategy that can enhance customer loyalty, increase average order values, and drive overall revenue.

In this blog post, we will delve into the nuances of how to effectively add a free product to your Shopify store. By the end, you'll not only understand the various ways to implement this enticing promotion but also how it can serve as an integral part of your revenue strategy. We’ll cover Shopify’s native capabilities, third-party app recommendations, and advanced techniques to automate the gifting process. Whether you’re a seasoned merchant or just starting, there’s something here for everyone.

As we walk through the steps and strategies, we invite you to reflect on how you can leverage these techniques to enhance your own ecommerce operations. Are you ready to learn how to add a free product in Shopify? Let’s get started!

Why Offer Free Products with Purchases?

The Benefits of Free Gifts

Offering free products with purchases can seem like a straightforward marketing tactic, but its implications are vast. Here’s why you should consider implementing this strategy:

  1. Increase Average Order Value: When customers have to spend a certain amount to qualify for a free gift, they are more likely to add additional items to their cart to meet this threshold. For instance, “Spend $100, get a free tote bag” encourages customers to make those extra purchases.
  2. Create Customer Loyalty: According to research by Harris Interactive, about 90% of those who receive a free gift are likely to make repeat purchases from the retailer. The positive experience associated with a free gift fosters trust and encourages customer retention.
  3. Generate Buzz: Free gifts often become topics of conversation among consumers. Happy customers are likely to share their experiences on social media or by word of mouth, enhancing your brand visibility and reputation.
  4. Targetted Promotions: Tailoring your promotions around free gifts can help you manage inventory effectively. You can use gifts to offload slow-moving items that will still appeal to your audience.

By embracing the strategy of offering free products, you place your brand in a position to not only satisfy customers but to stimulate sales and build long-term relationships.

Exploring Shopify's Native Features for Adding Free Products

Shopify provides some built-in capabilities that allow you to create promotions involving free products without the need for third-party apps. However, there are limitations. Here’s a step-by-step guide on how to utilize these features effectively.

Step 1: Create a Buy X Get Y Discount

Shopify allows you to set up an automatic discount called “Buy X Get Y.” This can be the foundation of your free gift strategy.

  1. Go to your Shopify Admin: Sign in to your Shopify account.
  2. Click on Discounts: On your dashboard, find the Discounts option on the left sidebar.
  3. Create Discount: Click on “Create Discount” and select “Automatic Discount.”
  4. Select ‘Buy X Get Y’: Choose the discount type “Buy X get Y” for your promotional strategy.
  5. Set Purchase Requirements: Specify what your customers need to buy (X) for the free gift (Y) to be applied.
  6. Choose Your Free Gift: In the “Customer gets” section, you can select the free product you wish to offer. Select a specific product or a collection from which customers will receive a gift.
  7. Set Date Range: If this promotion is time-sensitive, don’t forget to set a start and end date.

Limitations of Native Features

While Shopify’s native discount capabilities offer a straightforward solution, shoppers may still need to manually add the free product to their carts once eligible. Therefore, if automating this process is critical for your store, consider the following third-party app solutions.

Utilizing Third-Party Apps for Automated Free Gifts

Many merchants find that third-party apps offer enhanced functionality and more robust solutions for incorporating free products into their sales process. Here are some highly recommended apps that can help automate free gift offerings:

1. BOGOS (Free Gifts by Secomapp)

This app not only allows merchants to set up complex gift campaigns but also automates the addition of free products to the cart as per defined rules. Benefits include:

  • Multiple Gifting Options: Customers can choose from various gifts once they meet specific purchase requirements.
  • Easy Integration: Seamlessly integrates into your existing Shopify store.

2. Gift Box

Gift Box is another popular option that allows merchants to manage gift promotions effortlessly. Key features include:

  • Tiered Gifts: Offer different free gifts based on the customers’ spending levels.
  • User-Friendly Interface: Provides a smooth shopping experience with responsive pop-ups.

3. Sales Motivator

While similar to other apps, Sales Motivator allows merchants to create promotions that can be tailored to individual customer segments. Features include:

  • Interest-Based Promotions: Customize gifts based on customers’ previous purchases or interests.
  • In-Depth Analytics: Shorten the learning curve by utilizing data insights and performance tracking.

These apps typically offer free trials, allowing you to explore their functionalities before making financial commitments. Visit the Shopify App Store to explore these options further.

Implementing the Free Gift Promotion in Practice

Once you’ve decided which method works best for you—Shopify's native features or a third-party app—it's time to implement it on your store effectively. Here’s how to go about it:

Create a Seamless Shopping Experience

When applying your promotion, ensure that the free gift opportunity is clear to your customers. You can use various tactics, such as:

  • Prominent Banners: Use eye-catching banners on the homepage or product pages to communicate the free gift offer.
  • In-Product Messaging: Make sure every product eligible for the free gift has a note or message that details the offer.

Test Your Setup

Before launching your promotion, test your setup to ensure everything works as intended. Check that:

  • The discount applies correctly when the conditions are met.
  • The free gift shows up in the cart without any complications.

Real-World Case Study: A Shopify Merchant Experience

Let’s look at a hypothetical example of how a fictional online store, “EcoChic,” successfully implemented a free product with their sales strategy.

Background: EcoChic sells eco-friendly clothing and accessories. The store's objective was to increase average order values during the holiday season.

Promotion: They decided to offer customers a free reusable shopping bag for purchases over $75. They used the BOGOS app to create this promotion.

Execution:

  1. An eye-catching banner was placed on the homepage that advertised, “Spend $75 and receive a free Eco-Friendly Shopping Bag!”
  2. Each product page featured reminders that purchases would qualify for the gift.
  3. They utilized social media channels to share the promotion, creating anticipation and buzz.

Results: The holiday season ended with a 25% increase in average order values, and customer satisfaction ratings soared. Customers were delighted with the eco-friendly gift, aligning with the brand's mission and enhancing brand loyalty.

Conclusion: Empowering Your Shopify Store with Free Products

Offering a free product with purchase can be a transformative strategy for Shopify merchants. As we have explored, it not only incentivizes customers to increase their spending but also fosters loyalty and brand affection.

We’ve gone through various methods of implementing free gifts, from using Shopify’s built-in features to investing in specialized third-party apps. Remember to create a seamless shopping experience and promote these gifts effectively to get the most out of your campaigns.

As you consider how to incorporate these strategies into your store, reflect on what inspires you—what gifts align best with your products? How can you create an inviting purchasing process that benefits both you and your customers?

Together, we can ensure that every customer interaction is a step toward achieving greater revenue and sustained business growth.

FAQ Section

1. Can I set up a free gift promotion without any coding knowledge?

Yes, Shopify's native discount options allow you to set up promotions easily without any coding requirements. For more advanced features, third-party apps can simplify the process further.

2. How do I ensure that customers are aware of the free gift offer?

Using banners, product messaging, and promotional emails can effectively communicate the offer to customers.

3. What happens if a customer doesn't add their free gift to the cart?

Unfortunately, with Shopify's native options, customers may need to manually add their free gift to their cart. This is where third-party apps can enhance automation, automatically adding gifts to carts based on set criteria.

4. Are there limitations with using third-party apps?

Each app may come with its own set of limitations and requirements. It's essential to read the app description and reviews to ensure it meets your needs.

5. How can I track the success of my free gift promotion?

Most third-party apps provide analytics tools that give insights into campaign performance, or you can track sales increases within your Shopify admin.

If you're interested in implementing innovative shipping protection solutions alongside your free product offerings, check out our free-to-install ShipAid app where we guarantee every package matters, ensuring a smooth customer experience all around.


Participation is optional and ShipAid is not insurance. It does not provide indemnification for loss, damage, or liability. Instead, it allows brands to offer a free replacement if an item is not delivered or arrives in unsatisfactory condition. ShipAid does not sell or ship products, but provides tools for brands to manage replacements. All resolution decisions are made by the brand and may require proof of damage or non-delivery or other information

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