Shopify Guides

How to Change Website Address on Shopify: A Comprehensive Guide for Merchants

September 25, 2025
How to Change Website Address on Shopify: A Comprehensive Guide for Merchants

Table of Contents

  1. Introduction
  2. Understanding Your Shopify URL
  3. The Process of Changing Your Shopify Website Address
  4. Best Practices for URL Management
  5. The SEO Impact of Changing URLs
  6. Conclusion
  7. FAQ Section

Introduction

Have you ever tried to navigate an online store only to be deterred by a confusing or lengthy URL? The link might even have felt spammy, prompting you to hesitate before clicking through. For ecommerce businesses, a clean and memorable website address can mean the difference between a casual visitor and a loyal customer. Changing your Shopify website address (also known as your URL) can be a crucial step in creating a seamless shopping experience and enhancing brand visibility.

As we postulate this, let’s consider a pivotal question: why does your URL truly matter? URL structure plays a vital role in your store's branding, SEO, and user experience. An effective, memorable address can significantly enhance customer trust and engagement, aligning perfectly with our core belief at ShipAid that every package matters and creating a foundational relationship with your customers.

In this blog post, we will explore the process of changing your website address on Shopify, including the significance of URLs, the step-by-step process, and best practices for keeping search engine optimization (SEO) intact. By the end of this detailed guide, you’ll be equipped with knowledge about how to efficiently and effectively modify your Shopify URL, maximizing the potential of your brand online.

Understanding Your Shopify URL

Before diving into how to change your website address, let's first clarify what a Shopify URL is and why it matters.

What is a Shopify URL?

When you create a Shopify store, you’re automatically provided with a URL that reflects your store name, formatted as yourstorename.myshopify.com. While this URL is functional for logging into your store and managing your backend, it might not leave the best impression on potential customers. Often, a custom domain like www.yourstorename.com is preferred for better branding and customer recognition.

Importance of Your URL

URLs are more than just a technical necessity; they serve as a key element of your brand identity. A clean, memorable URL:

  • Enhances user experience: Customers find it easier to remember and share.
  • Improves click-through rates: The more appealing your URL appears, the more likely users will click on it.
  • Boosts SEO: Search engines favor shorter, keyword-rich URLs, impacting your store's visibility.

Understanding this makes the process of changing your website address on Shopify even more significant.

The Process of Changing Your Shopify Website Address

Changing your Shopify website address involves a few straightforward steps. Here, we will detail how to change your “myshopify.com” URL and suggest options for creating a custom domain.

Steps to Change Your Shopify URL

  1. Log into Your Shopify Admin Dashboard
    Access your account using your store’s default URL, which is usually the “myshopify.com” URL assigned to your store.
  2. Navigate to Settings
    Once logged in, locate and click on the "Settings" option, usually found at the bottom-left corner of the dashboard.
  3. Select Domains
    From the settings menu, find the “Domains” section. Here, you’ll see your current Shopify domains alongside the option to change your primary domain.
  4. Change to a New myshopify.com Domain
    You will have the option to click "Change to a new myshopify.com domain." If you have not changed it before, this option will be available. Enter your desired new store URL and click “Add domain.” Your primary domain will automatically be set to this new address.
  5. Make Necessary Adjustments
    Your previous domain will redirect to this new URL, ensuring that visitors using the old link will be redirected seamlessly. However, it’s essential to remember that you can change the myshopify.com URL only once. If a change is necessary again, you will need to create a new store, an important consideration for those wanting to adjust their branding multiple times.
  6. Custom Domain Registration (Optional)
    If you're looking for a more professional appearance, consider purchasing a custom domain. This can be done through Shopify or other domain registrars. Connecting a custom domain can help improve your brand's recognition and simplify your URL for customers.

Important Note on the Change

While changing your Shopify URL is straightforward, it is crucial to note that your original myshopify.com address remains accessible for logging into your store and contacting Shopify Support. Keep a record of this URL as a safeguard for your administrative activities.

Best Practices for URL Management

Now that you understand how to change your Shopify URL, let’s explore some best practices to maintain branding and performance across your store.

1. Consistency is Key

When you change your store name and URL, ensure that your branding remains consistent across all platforms. If your store’s name updates, make sure it’s reflected accurately on your website, social media, email marketing, and all other collateral.

2. Set Up 301 Redirects

If you opt to change your custom domain as well, it’s essential to set up 301 redirects from the old URL to the new one. This ensures users who try to enter your previous URL are automatically directed to the current site, thus avoiding lost traffic.

3. Update Internal Links

When changing your URL, revisit all internal links on your site that may still point to your old URL. These include blog articles, product descriptions, and any other pagination areas. Updating these links will ensure a smooth transition and maintain SEO integrity.

4. Reassess Your SEO Strategy

Changing your web address can impact your SEO. Regularly monitor your site traffic and rankings via tools like Google Analytics to gauge the effect of your domain changes. By observing key metrics such as bounce rates and click-through rates, you can better understand any adjustments in performance.

5. Inform Your Customers

Communication is critical during any transition. If you change your store's address, make an announcement via email, social media, or your website’s landing page to inform your loyal customers. This transparency builds trust and retains customer confidence.

The SEO Impact of Changing URLs

SEO is an inherent part of online marketing, and changes to your URL can have significant implications. However, if handled appropriately, you can ensure that such changes positively impact your store.

The Nature of SEO and URLs

Search engines utilize URLs as a vital part of their algorithm, impacting how sites rank in search results. A keyword-rich, clean URL structure enhances click-through rates and can be advantageous for SEO ranking. Thus, optimizing your URL can directly affect your online visibility and customer acquisition strategies.

Mitigating SEO Risks

To safeguard your store’s SEO during URL changes, consider these strategies:

  • Maintain keyword relevance: If possible, incorporate relevant keywords into your new domain name to enhance its visibility and relevance to your target audience.
  • Implement 301 redirects: As mentioned previously, utilize 301 redirects to ensure traffic from the old address is directed to the new one. This minimizes interruptions in customer experience.
  • Monitor and update external links: If you have previously shared links to your old URL in blog posts or promotional material, ensure they are updated to the new address to prevent link rot.

Conclusion

Changing your Shopify website address is more than a cosmetic tweak; it’s a strategic move that can enhance your brand’s visibility and customer trust. By following the outlined steps and best practices, you will be well-equipped to navigate this process effectively.

Consider the potential benefits of a clearer, more professional URL as an investment in your business's future. Building a strong online presence means continuously optimizing your visibility and customer interactions, paving the way for increased engagement and growth.

As we venture deeper into the digital marketplace, it becomes evident that the details matter. Small changes, such as modifying your URL, have the power to create significant transformations in customer perceptions and business outcomes.

For further assistance, please don’t hesitate to explore the resources we offer at ShipAid or connect with us for personalized support. Together, we can empower your ecommerce journey, ensuring that every shipment becomes an opportunity for success.

FAQ Section

1. Can I change my Shopify URL more than once?

No, as a general rule, the myshopify.com URL can only be changed once. If you need to change your myshopify URL again, you'll need to create a new store.

2. Will changing my Shopify URL affect my SEO?

Yes, changing your URL can impact SEO. To mitigate this, set up 301 redirects to ensure customers reach the correct page and maintain keyword relevance in your new URL.

3. How can I purchase a custom domain for Shopify?

To buy a custom domain through Shopify, navigate to the Domains section in your account settings, select "Buy new domain," and follow the prompts to select and purchase your desired URL.

4. What do I need to do post URL change to retain my customers?

Inform your customer base through newsletters and social media and ensure all links point to your new URL while maintaining consistency across your branding.

5. Is my original myshopify URL still accessible after I change it?

Yes, your original myshopify.com URL will still remain accessible for backend login and support purposes, so make sure to keep it noted.

Changing your Shopify website address can seem daunting, but with careful planning and execution, it becomes a straightforward task that enhances your ecommerce presence. If you need more guidance or want to explore additional resources, feel free to reach out!


Participation is optional and ShipAid is not insurance. It does not provide indemnification for loss, damage, or liability. Instead, it allows brands to offer a free replacement if an item is not delivered or arrives in unsatisfactory condition. ShipAid does not sell or ship products, but provides tools for brands to manage replacements. All resolution decisions are made by the brand and may require proof of damage or non-delivery or other information

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