Shopify Guides

How to Get Product Quantity in Shopify for Enhanced Customer Experience

September 25, 2025
How to Get Product Quantity in Shopify for Enhanced Customer Experience

Table of Contents

  1. The Importance of Inventory Visibility
  2. Understanding Shopify’s Inventory Management System
  3. How to Display Product Quantities
  4. Integrating Inventory Data with ShipAid
  5. Best Practices for Managing Product Visibility
  6. Conclusion
  7. Frequently Asked Questions

Have you ever experienced the frustration of a product being out of stock after a customer has already decided to make a purchase? The impact of stock visibility on your sales can be significant, and understanding how to get product quantity in Shopify is crucial for optimizing your store and enhancing customer experience. A well-informed shopper is more likely to complete their purchase, while a lack of information can lead to abandoned carts and lost sales.

In this blog, we will delve into the complexities of inventory management on Shopify, exploring ways to display product quantities effectively. We’ll cover essential aspects such as tracking inventory, showing quantities per variant, and leveraging Shopify’s built-in features to inform your customers best. By the end of this post, you’ll possess actionable insights to not only improve your store's functionality but also elevate customer trust—a key aspect of our mission at ShipAid, where we believe every package matters.

We will structure this article as follows:

  1. The Importance of Inventory Visibility
  2. Understanding Shopify’s Inventory Management System
  3. How to Display Product Quantities
    • Basic Liquid Code Implementation
    • Advanced Customizations for Variant Quantities
  4. Integrating Inventory Data with ShipAid
  5. Best Practices for Managing Product Visibility
  6. Conclusion
  7. Frequently Asked Questions

Now, let’s get started!

The Importance of Inventory Visibility

Imagine walking into a physical store where the aisles are overflowing with products, yet there’s no way to tell if what you want is available. Frustrating, right? In the ecommerce world, the stakes are just as high; transparency regarding product availability isn't just nice to have—it’s essential for conversion rates and overall customer satisfaction.

Research has shown that around 54% of online shoppers have abandoned their carts due to a lack of stock visibility. By effectively managing and displaying product quantities, we can significantly enhance customer trust. When customers see that a product has limited availability, they are more likely to make an impulse purchase rather than risk missing out.

Additionally, clear inventory visibility allows for better planning and management from our side. Understanding how many products are available not only aids our merchandising but also informs our restocking strategies, ensuring we’re always prepared to meet consumer demand.

Understanding Shopify’s Inventory Management System

Shopify offers a comprehensive inventory management system designed for efficiency. To effectively harness the platform’s capabilities, we must understand how to monitor and showcase product quantities. Here's a brief overview of how it works:

  • Inventory Tracking: Merchants can enable inventory tracking for individual products and variants. This allows us to maintain control over stock levels effectively.
  • Product Variants: Shopify supports multiple variants for products, each of which can have its own inventory count. For example, a t-shirt may be available in different sizes and colors, with each variant having its own stock level.
  • Low Stock Alerts: Shopify can send alerts when inventory levels are low, prompting timely restocking and preventing customer disappointment.

Understanding these features allows us to leverage Shopify effectively. The next step is to ensure this information is visible to our customers.

How to Display Product Quantities

Basic Liquid Code Implementation

Displaying product quantities on your Shopify store can be achieved using Liquid, Shopify’s templating language. We can follow these steps:

  1. Access the Code Editor: To start, navigate to your Shopify admin panel, select “Online Store,” and then click “Themes.” From here, click on “Actions” and select “Edit Code.”
  2. Locate the Product Template: Find the product-template.liquid file located in the “Sections” directory.
  3. Insert Liquid Code: We can add a simple Liquid code snippet to display the inventory quantity. Here’s a basic implementation:
    {% comment %} Inventory tracking on product page {% endcomment %}
    <div id="variant-inventory" class="{% unless current_variant.available %} hide {% endunless %}">
      {% if current_variant.inventory_management == "shopify" and current_variant.inventory_policy != "continue" %}
        We have {{ current_variant.inventory_quantity }} in stock.
      {% else %}
        This product is available.
      {% endif %}
    </div>
    

This code checks if the product is being tracked and whether it is available for purchase; if so, it displays the available quantity.

Advanced Customizations for Variant Quantities

For products with various options or variants, we need to adapt our code to reflect individual stock counts accurately. This entails using JavaScript to dynamically update inventory quantities based on selected variants:

  1. Open the Theme File: Besides the product-template.liquid, we also open global.js to add custom functionality.
  2. Modify the JavaScript: We need to implement a JavaScript function that updates the displayed inventory upon variant selection. This ensures that the quantity shown is relevant to the user’s choice. Here's an example snippet:
    const variants = {{ product.variants | json }};
    const variantInventoryDisplay = document.getElementById('variant-inventory');
    
    function updateInventoryDisplay(selectedVariantId) {
      const variant = variants.find(variant => variant.id === selectedVariantId);
      if (variant && variant.inventory_management === 'shopify') {
        variantInventoryDisplay.innerHTML = `We have ${variant.inventory_quantity} in stock.`;
      } else {
        variantInventoryDisplay.innerHTML = 'This product is available.';
      }
    }
    
    document.querySelectorAll('.product-variant').forEach(variant => {
      variant.addEventListener('change', () => {
        updateInventoryDisplay(variant.value);
      });
    });
    

This JavaScript code creates an interactive experience, ensuring customers see real-time updates on stock levels as they choose different variants.

Integrating Inventory Data with ShipAid

At ShipAid, we believe that protecting your shipments starts with transparent communication with your customers. Implementing shipping protection can enhance the customer experience further. Here’s how:

  • Delivery Guarantee: Our service can ensure that even if an item gets lost or damaged, you retain trust with your customers. By displaying transparent inventory information alongside our protection offerings, customers can feel confident about their purchases.
  • Notifications: With our real-time notifications, you can communicate shipping status and inventory updates. This ensures that customers appreciate your dedication to transparency.
  • Resolution Portal: In the event of any issues, our intuitive resolution portal allows customers to manage their concerns seamlessly. This process can be actively communicated with real stock levels for a more reliable shopping experience.

Implementing effective inventory tracking not only enhances customer satisfaction but also builds lasting relationships, ultimately affecting our bottom line positively.

Best Practices for Managing Product Visibility

Now that we know how to display product quantities, let’s explore some best practices for managing this information effectively:

  1. Consistency in Messaging: Use a consistent tone and language when creating your inventory messages. Avoid technical jargon that may confuse customers.
  2. Regular Updates: Ensure that stock information is continuously updated in real time. Automating this process whenever possible can save time and avoid errors.
  3. Visual Cues: Consider employing visual indicators to represent stock levels visually, such as color changes to highlight low stock.
  4. Encourage Urgency: If items are low in stock, consider indicating that through language such as “Only X left!” This can encourage quicker purchasing decisions.
  5. Feedback Mechanism: Encourage your customers to provide feedback on your inventory visibility. This input can guide future improvements and create a more customer-centric shopping environment.

By employing these best practices, we can maximize the potential of our inventory visibility strategy and work toward enhanced sales performance.

Conclusion

Understanding how to get product quantity in Shopify is essential for providing our customers with reliable and timely information about product availability. By effectively utilizing Shopify’s inventory tracking options and integrating advanced code solutions, we are set to foster a shopping environment that promotes customer confidence and high conversion rates.

At ShipAid, we are committed to not only improving merchants' experiences but also ensuring that every package is protected. A robust shipping protection strategy can lead to increased customer trust, fostering loyalty that contributes positively to our overall revenue.

If you’re ready to enhance your Shopify store’s inventory visibility and explore more about our innovative shipping protection solutions, we invite you to check out our interactive demo and experience how ShipAid works in real time: Explore our demo here.

Frequently Asked Questions

Q1: How do I display product quantities on my Shopify store?
To display product quantities, you can add Liquid code to your product template and utilize JavaScript for dynamic updates based on variant selections.

Q2: Can I customize the stock message?
Yes! You can modify the Liquid code to change the text displayed based on your preferences or brand voice.

Q3: What if I have multiple product variants?
If your products have multiple variants, ensure that the inventory management system is configured for each variant, and use JavaScript to display each variant's stock level dynamically.

Q4: Does ShipAid provide any unique features for inventory management?
While ShipAid primarily focuses on shipping protection, our delivery guarantee and real-time notifications blended with effective inventory management can enhance customer trust and satisfaction in your store.

By understanding the importance of inventory visibility, implementing effective display strategies, and optimizing our shipping protocols with ShipAid, we can create an exceptional shopping experience that not only retains customers but eventually powers our business growth. Together, let's enhance our customers' journey and build a robust ecommerce ecosystem!


Participation is optional and ShipAid is not insurance. It does not provide indemnification for loss, damage, or liability. Instead, it allows brands to offer a free replacement if an item is not delivered or arrives in unsatisfactory condition. ShipAid does not sell or ship products, but provides tools for brands to manage replacements. All resolution decisions are made by the brand and may require proof of damage or non-delivery or other information

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