Shopify Guides

How to Mark a Product Out of Stock on Shopify: A Comprehensive Guide

September 25, 2025
How to Mark a Product Out of Stock on Shopify: A Comprehensive Guide

Table of Contents

  1. Introduction
  2. Understanding Out-of-Stock Products
  3. Methods to Mark Products as Out of Stock
  4. Best Practices for Managing Out-of-Stock Products
  5. The Role of ShipAid in Managing Inventory
  6. Conclusion
  7. FAQ

Introduction

The last few years have seen significant changes in consumer behavior. As e-commerce continues to grow rapidly, merchants encounter new challenges, and inventory management is one of the most critical. A staggering 30% of e-commerce businesses grapple with inventory management, leading to lost sales and dissatisfied customers.

When an item sells out, how quickly can we respond? How can we ensure our customers are not left frustrated, searching for unavailable products? Therefore, knowing how to mark a product out of stock on Shopify is an essential skill for any online merchant.

In this blog post, we will not only explore the various methods to effectively mark products as out of stock on Shopify, but we will also discuss the strategic implications of managing inventory efficiently. Understanding these processes enables us to avoid pitfalls, enhance customer experience, and maintain brand integrity.

As we delve deeper, we will cover how diligent inventory management can generate trust with our clientele and ultimately translate to a smoother shopping experience. We are on a journey to explore best practices, effective communication strategies, and automated solutions that empower Shopify merchants to thrive in the ever-competitive e-commerce landscape.

By the end of this post, you will have clarity on how to manage out-of-stock products and understand the methods at our disposal to streamline operations effectively.

Understanding Out-of-Stock Products

At its core, an out-of-stock product means that the available inventory has been depleted—an all-too-common occurrence in the fast-moving world of e-commerce. Depending on how we manage out-of-stock situations, this can have various consequences for our business—impacting customer experience, website SEO, and even future sales.

The Importance of Managing Out-of-Stock Products

Let’s consider why effective out-of-stock management is critical:

  • Customer Experience: When customers encounter products that are out of stock, it can lead to frustration and potentially push them to competitors. By marking items accurately, we can set the right expectations and opt for alternatives that might interest them.
  • SEO Considerations: Search engines tend to favor sites that provide a strong user experience. Having a clear out-of-stock indicator can indirectly support our SEO positioning by ensuring that customers are not landing on dead ends.
  • Inventory Management: Knowing how to mark items as out of stock allows us to manage our inventory better and plan for future restocking efforts without overselling.
  • Customer Trust and Retention: Effectively managing out-of-stock situations can solidify customer loyalty and boost trust—essential components for fostering long-term business relationships.

Methods to Mark Products as Out of Stock

Let’s explore the various methods available to mark products as out of stock on Shopify. Whether you prefer manual changes or automated solutions, there's a method that suits everyone.

1. Manual Inventory Adjustment

The first and most straightforward method involves making manual adjustments directly within Shopify. Here’s how we can do it:

  • Log into Your Shopify Admin: We start by accessing our Shopify dashboard to manage our product listings.
  • Navigate to Products: Find and click on the “Products” section in the left-hand menu.
  • Select the Product: Locate the product we wish to mark as out of stock, and click to view its details.
  • Adjust Inventory Level: Within the Inventory section, change the quantity to 0, effectively marking the item as out of stock.
  • Save Changes: Conclude the process by clicking “Save” to confirm the changes.

By executing these steps, the chosen product will be marked as out of stock, effectively making it unavailable for purchase on the store.

2. Automating Out-of-Stock Management

For those with larger inventories, manually marking items can be tedious. Fortunately, Shopify offers automation features to streamline this process.

Using Shopify Flow

If we are using Shopify Plus, we can employ Shopify Flow to automate the management of our stock levels based on specific triggers. Here’s a guide on how to set this up:

  • Set Up a Trigger: Begin with the “Inventory Quantity Changed” trigger.
  • Define Conditions: Set conditions such as “if inventory quantity is less than or equal to 0.”
  • Choose Action: Decide on an action, like “Unpublish Product” or “Mark as Out of Stock.”

This automation not only saves time but also ensures accurate reflection of our inventory levels with minimal manual intervention.

3. Hiding Out-of-Stock Products

Beyond just marking items as out of stock, we may want to hide them from our online store’s collections. This practice helps enhance the shopping experience by preventing customers from stumbling upon products they cannot purchase.

Steps to Hide Out-of-Stock Products:

  • Go to Your Shopify Admin: Access your Shopify dashboard.
  • Navigate to Online Store > Themes: Click on “Customize” next to your current theme.
  • Select the Collection: Choose the specific collection where you'd like to hide out-of-stock products.
  • Edit Collection Conditions: Modify the conditions to exclude products where the inventory is 0.
  • Save Changes: Be sure to save your changes to enforce the new settings.

By hiding these out-of-stock products, we streamline the customer experience, which can ultimately help boost conversion rates.

Best Practices for Managing Out-of-Stock Products

Managing out-of-stock products goes beyond simply marking items as unavailable. Let’s explore some best practices that can elevate your inventory management to new heights.

1. Set Up Automatic Notifications

Staying proactive is key to managing our inventory effectively. We can employ Shopify apps that send alerts when stock level drops to a predefined threshold, allowing us to reorder on time.

2. Communicate with Customers

When a product goes out of stock, consider implementing a “Notify Me When Available” option. This allows customers to express interest in items, enhances engagement, and collects leads for future sales.

3. Analyze Sales Trends

Reviewing sales trends regularly helps us anticipate when popular items might run out. With accurate data, we can better plan our inventory levels for consistent availability.

4. Utilize Pre-Orders

If certain items frequently sell out, consider offering them for pre-order. This way, customers are assured of securing these products before they sell out further.

The Role of ShipAid in Managing Inventory

At ShipAid, we understand the complications involved in inventory management and how crucial a smooth customer experience is. We strive to provide robust solutions that integrate seamlessly with your Shopify store, empowering merchants to manage their post-purchase processes effectively.

Features You’ll Love

  • All-in-One Solution: Our platform integrates seamlessly with Shopify, allowing easy management of shipping protection for your inventory.
  • User-Friendly Interface: Our intuitive interface makes it easy for merchants to manage all aspects of shipping and protection without needing multiple tools.
  • Robust Support: We offer exceptional customer support to assist with any challenges that may arise during inventory and shipping management.

By leveraging ShipAid's capabilities, we can focus on providing outstanding service while we take care of protecting shipments and enhancing customer trust.

Are you ready to take the leap? Explore how our solutions can revolutionize your shipping protection strategy by signing up for our interactive demo here and experiencing how it works in real time at our demo page.

Conclusion

Understanding how to mark a product out of stock on Shopify is crucial for driving an effective e-commerce business. By implementing these strategies for inventory management and employing tools to streamline operations, we can foster customer trust, maintain transparency, and ultimately enhance the shopping experience.

Together, we can create a thriving store that not only meets customer needs but also bolsters our revenue potential. By adopting proactive inventory management strategies, we equip ourselves for success in the evolving landscape of e-commerce.

FAQ

Q1: Can I hide out-of-stock products from specific collections only?

Yes, we can customize conditions for each collection to hide out-of-stock products specifically from those collections.

Q2: Does marking a product out of stock automatically remove it from my online store?

While marking a product as out of stock prevents purchases, it won't necessarily hide the item from collections. We may need to apply additional settings to keep the storefront tidy.

Q3: How can I notify customers when a product is back in stock?

We can implement a “Notify Me When Available” feature, or use apps that facilitate back-in-stock notifications to keep customers posted.

Q4: What are the benefits of using automation for inventory management?

Automation can minimize human error, save precious time, and ensure that inventory levels are accurate without the need for constant manual checks.

Q5: How can ShipAid help with inventory management for e-commerce?

ShipAid provides integrated solutions that focus on protecting shipments while empowering merchants to maintain high levels of customer satisfaction and trust.

By utilizing these strategies and embracing innovative tools like ShipAid, we are better prepared to manage our inventory, ensuring a fluid shopping experience for our customers.


Participation is optional and ShipAid is not insurance. It does not provide indemnification for loss, damage, or liability. Instead, it allows brands to offer a free replacement if an item is not delivered or arrives in unsatisfactory condition. ShipAid does not sell or ship products, but provides tools for brands to manage replacements. All resolution decisions are made by the brand and may require proof of damage or non-delivery or other information

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