Shopify Guides

How to Pause Your Store on Shopify: A Comprehensive Guide for Store Owners

September 25, 2025
How to Pause Your Store on Shopify: A Comprehensive Guide for Store Owners

Table of Contents

  1. Introduction
  2. Key Considerations Before Pausing Your Shopify Store
  3. A Step-by-Step Guide to Pause Your Shopify Store
  4. What Happens After You Pause: Strategies During Your Store Pause
  5. Pausing vs. Deactivating Your Shopify Store
  6. FAQ: Common Questions About Pausing Your Shopify Store
  7. Conclusion

Operating an online storefront can be exhilarating but also demanding, leading to moments when a break feels necessary. Whether you need time for a vacation, want to refresh your product offerings, or need to catch up on logistics, knowing how to pause your Shopify store can provide you with the breathing room required to regroup and strategize.

In this blog, we will explore the intricacies of pausing a Shopify store, a practical option that allows you to maintain your store’s infrastructure while temporarily disabling customer transactions. We'll guide you through the process step by step, discuss what you need to know before making this decision, and cover the implications of pausing vs. deactivating your store.

Introduction

Did you know that most online entrepreneurs will face a moment in their journey when they should step back and reassess their operations? Research suggests that nearly 70% of ecommerce merchants experience burnout at some point. In light of this, pausing your store could be a strategic move, enabling you to ensure your business remains competitive and thriving while also keeping your mental health in check.

This guide aims to demystify the steps required to pause your Shopify store, as well as the advantages and limitations of doing so. By the end of this post, you will have a clear understanding of how to implement this feature effectively, along with insights on how to best navigate the period of inactivity. We will cover:

  • Key considerations before pausing your Shopify store
  • A step-by-step guide on how to pause your store effectively
  • The differences between pausing and deactivating your store
  • Tips for what to do during your pause period to ensure a successful relaunch
  • Common questions and answers regarding Shopify’s pause feature

So, whether you're experiencing a temporary setback or simply need some time to revamp your business strategy, join us as we delve into the essential aspects of pausing your Shopify store.

Key Considerations Before Pausing Your Shopify Store

Prior to embarking on this critical decision, it’s insightful to explore what pausing your Shopify store entails. Here are some key points you should consider:

Eligibility

First and foremost, it’s essential to note that the pause feature is only available for Shopify stores operating on paid plans. If you're still in your free trial, you won't have access to this option. Similarly, Shopify Plus customers do not qualify for this offer. Confirming your eligibility will help prevent unexpected hurdles during the process.

Cost Implications

While pausing your store, you'll shift to a reduced monthly fee of $9. However, be mindful that this rate applies only to the core Shopify plan during your pause; any third-party apps you utilize will continue to incur their respective fees. Therefore, it's wise to evaluate your apps and remove any unnecessary ones before proceeding to avoid unwanted additional expenses.

Features During the Pause

It's important to understand that when your store is paused, customers will not be able to visit your storefront, complete purchases, or engage with checkout processes. However, you will still have full access to your Shopify admin panel. This functionality allows you to manage product listings, conduct inventory assessments, and prepare for a seamless reactivation of your store.

Time Limitations

A crucial aspect of pausing your store is the time limit. Shopify allows you to remain in pause mode for a maximum of 90 days. After this period, you will need to either choose a new plan or deactivate your store entirely. As such, it's important to strategically plan your pause period, identifying what needs to be accomplished before re-launching.

A Step-by-Step Guide to Pause Your Shopify Store

Now that we’ve covered key considerations, let’s get into the step-by-step process for pausing your Shopify store.

Step 1: Log Into Your Admin

You begin by logging into your Shopify account as the store owner. This will direct you to your admin dashboard where you can manage all aspects of your store.

Step 2: Go to Settings

Once in your admin panel, you'll find the “Settings” option at the bottom left corner of your dashboard. Click on it to access various store settings including your billing plan.

Step 3: Select Plan

Next, select the “Plan” option from the settings menu. This area provides all details related to your current subscription plan.

Step 4: Deactivate Store

In your Plan settings, you will see the option to "Deactivate store." This action allows you to access options that detail how you want to handle your store's status moving forward.

Step 5: Choose a Pause and Build Plan

Here, you will encounter three options:

  1. Switch to Pause and Build: This option allows you to manage your inventory and product listings while charging a reduced fee.
  2. Start a New Store: This deactivates your current store, enabling you to create a new one.
  3. Deactivate Store: This option will entirely disable your current store but retains your data for two years.

For our purposes, choose "Switch to Pause and Build".

Step 6: Confirm Changes

A modal will appear detailing the implications of pausing your store, including limited functionality that users will experience. Review the details carefully before confirming. Once you change to the pause status, you will be billed at the reduced rate immediately following the end of your current billing cycle.

What Happens After You Pause: Strategies During Your Store Pause

The time spent in a paused status can be incredibly valuable for reflection and re-planning. Here are strategies on how to efficiently utilize this period:

1. Improving Your Inventory

Take time to assess your inventory. Are there products that aren’t performing well? Are there items that require restocking? Use this downtime to conduct thorough audits of your stock and make necessary changes to better meet customer needs upon your return.

2. Enhancing Your Marketing Strategies

Reflect on your marketing efforts. What strategies have proven to be effective? In what areas can you improve? For instance, consider refining your SEO tactics or exploring new channels like social media, content marketing, or collaborations with influencers. Improving your brand presence can enhance customer engagement before you reactivate your store.

3. Upgrading Your Storefront

If you’re considering a visual overhaul, now is the perfect time to work on your store designs. Go through your themes, images, and layouts. The goal is to ensure your online presence reflects your brand essence and offers an exceptional user experience.

4. Reevaluating Your Business Goals

Utilize this time to revisit your business objectives. Are your goals still aligned with your vision? Consider where you see your store in the next year and adjust your short-term goals accordingly to better position your business for success.

Pausing vs. Deactivating Your Shopify Store

A common confusion for merchants is the difference between pausing and fully deactivating a store. Understanding this can help in making the best choice for your situation.

Pausing Your Store

  • Cost: You continue to pay a reduced fee of $9/month.
  • Access: You retain administrative control to manage your products and settings.
  • User Experience: Your storefront is invisible to customers; they cannot complete transactions.
  • Duration: Maximum pause duration is 90 days.

Deactivating Your Store

  • Cost: You stop incurring monthly fees.
  • Access: You will lose all access to store management until reactivation.
  • User Experience: Storefront is unavailable to customers.
  • Duration: Your data will be stored for two years but will not be active during that period.

Consider these factors carefully based on your business needs and assessment when deciding whether to pause or deactivate your store.

FAQ: Common Questions About Pausing Your Shopify Store

1. How long can I actually pause my Shopify store?

You can pause your store for a maximum of 90 days. You will need to reactivate or choose to deactivate after this period, maintaining a clear timeline of your store's pause.

2. Will my store still be visible to search engines?

No, while your store is paused, it will not be accessible to customers, meaning they cannot view products or complete purchases, but your store’s SEO efforts will remain intact until reactivation.

3. Can I modify my products during the pause?

Absolutely! When your store is paused, you will still have full administrative access, allowing you to edit product listings, manage promotions, and analyze reports.

4. What happens if I exceed the 90-day pause limit?

After 90 days, you must reactivate your store by selecting a new plan. If not, you will need to either close your store or face data removal if the store remains inactive beyond this timeframe.

Conclusion

Understanding how to pause your store on Shopify is essential for any merchant seeking flexibility in their business operations. By following the outlined steps, considering key insights, and utilizing the pause effectively, we can ensure that our return to business is met with rejuvenation and innovation.

In sum, the period of pausing presents an excellent opportunity to reassess, reorganize, and re-energize your business. Let's not only keep our operations running smoothly but also position ourselves for future success.

If you're ready to pause your Shopify store or want to learn more about our apps and how we can enhance your ecommerce experience, explore our interactive demo here, or install our shipping protection app here for a seamless identifier system for here and now. Together, let’s empower our businesses for growth and success!


Participation is optional and ShipAid is not insurance. It does not provide indemnification for loss, damage, or liability. Instead, it allows brands to offer a free replacement if an item is not delivered or arrives in unsatisfactory condition. ShipAid does not sell or ship products, but provides tools for brands to manage replacements. All resolution decisions are made by the brand and may require proof of damage or non-delivery or other information

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