Brand Confidence. Guaranteed.
Not Insurance. Shipping Protection You Control.
We give you full control over claims, resolutions, and customer experience without insurers getting in the way.
Repeat Buyers
(Proprietary Data) Merchants using SHIPAID protection avoid out-of-pocket claim costs, leading to an average +62% increase in post-claim margins.
Customer Spend
(Proprietary Data) Displaying SHIPAID protection at checkout increases customer confidence, reducing cart abandonment and lifting average order value (AOV) by up to 2.7%.
How it Works
When a customer reaches checkout, they’re presented with the option to add SHIPAID Protection to their order. If an issue arises after purchase, like damage, loss, or delivery problems, the claim is handled through a merchant-controlled resolution process, allowing you to decide how to make it right. This fast, branded experience turns what could have been a negative moment into increased trust and long-term customer loyalty.
Proof that Trust Converts.
See how brands like yours use SHIPAID to protect revenue, lower costs, and turn shipping problems into customer loyalty.
Confidence at Checkout → Loyalty After Delivery
When our protection is displayed at checkout, customers feel confident their order is covered. Unlike insurance, you stay in control of how claims are resolved. That matters, 65% of revenue comes from repeat buyers who spend up to 18% more, while 86% of consumers leave after just a few poor experiences. SHIPAID helps safeguard your reputation, prevent churn, and turn every order into lasting loyalty.
Trust & Loyalty Stats
(3rd Party Research)
Increase in spending by repeat customers compared to new customers.
31 %
(Source: B2B Reviews – Brand Loyalty Statistics)
Of shoppers are willing to pay more for brands they trust.
87 %
(Source: Salsify – Why Brand Trust Matters)
Of customers stopped buying from a brand in the last year after their trust was broken.
54 %
(Source: Adobe Research – via Marketing Week)
More customers come back when orders are guaranteed
+ 62 %
(Proprietary Data)
Insurance Breaks Trust. We Build It.
Quick-hit features under icons:
Self-Service Claims Portal
Customers resolve issues without flooding your CS team.
Instant Resolutions
Approve or automate claims instantly.
Branded Tracking + Notification
Eliminate WISMO tickets with proactive communication.
Policy Flexibility
Set rules once, let automations enforce them.
Every Delivery Is a Promise Kept
Explore how branded protection transforms shipping from a cost center into a brand-building moment.
Introducing SHIPAID Impact
SHIPAID IMPACT is our newest protection solution, fully compliant with Shopify’s latest guidelines and delivering our highest conversion rates yet. With every protected order, customers receive a $5 Inspired Donation Gift, fully funded by donors, to support a cause they care about, turning peace of mind into brand loyalty and social impact.
We don’t insure packages.
We protect relationships.
Join a trusted ecosystem of leading eCommerce brands using SHIPAID to cut costs, protect customers, and turn shipping problems into growth
Got Questions? We Have Answers